Tuesday, May 13, 2008

Central Bank of Malaya

Objectives & Functions

Bank Negara Malaysia is the central bank for Malaysia. It was established on 26 January 1959, under the Central Bank of Malaya Ordinance, 1958, with the following objectives:

  1. To issue currency and keep reserves safeguarding the value of the currency;
  2. To act as a banker and financial adviser to the Government;
  3. To promote monetary stability and a sound financial structure;
  4. To promote the reliable, efficient and smooth operation of national payment and settlement systems and to ensure that the national payment and settlement systems policy is directed to the advantage of Malaysia; and
  5. To influence the credit situation to the advantage of the country.

In meeting these objectives, the Bank is guided by the principle that it should act only in the economic interest of the nation and without regard to profit as a primary consideration.

First HQ Hence, the functions of the Bank are carried out within the context of the broader goals of promoting economic growth, a high level of employment, maintaining price stability and a reasonable balance in the country's international payments position, eradicating poverty and restructuring society.

In particular, the Bank ensures that the availability and cost of money and credit in the economy are consonant with national macroeconomic objectives. In this respect, the Bank acts as the banker for currency issue, keeper of international reserves and safeguarding the value of the ringgit, banker and financial adviser to the Government, agency responsible for monetary policy and management of the financial system and banker to the banks.

Mission Statement

Bank Negara Malaysia, as the Central Bank, is committed to excellence in promoting monetary and financial system stability and fostering a sound and progressive financial sector, to achieve sustained economic growth for the benefit of the nation.

This will be achieved through:

  • promoting a work culture which emphasises the highest standards of professionalism and integrity, prudence, teamwork and innovation;
  • developing and maintaining a committed workforce which is highly competent and proactive, sensitive to the changing needs of the industry;
  • adopting a collaborative approach in everything we do;
  • promoting the effective use of technology and good work practices to enhance productivity, efficiency and quality;
  • adopting policies and practices to enhance the competitiveness of local financial institutions to face international competition; and
  • having the necessary financial resources and financial instruments to effectively manage monetary stability.


Section 9 (1) of the Central Bank of Malaysia Act 1958 provides that the Governor shall be appointed by the Yang Di Pertuan Agong, and the Deputy Governors by the Minister of Finance. Since the Bank's inception in 1959, there has been seven Governors.

Tan Sri Dato' Sri Dr. Zeti Akhtar Aziz
Since May 2000

Tan Sri Dato' Seri Ali Abul Hassan bin Sulaiman
September 1998 - April 2000

Tan Sri Dato' Ahmad bin Mohd Don
May 1994 - August 1998
Tan Sri Dato' Jaffar bin Hussein
June 1985 - May 1994

Tan Sri Abdul Aziz bin Taha
July 1980 - June 1985

Tun Ismail bin Mohamed Ali
July 1962 - July 1980
Tan Sri W.H. Wilcock

Board of Directors

The policy of the Bank is entrusted to its Board of Directors, which presently consists of nine members. The ex-officio members of the Board are the Governor, the Deputy Governors and the Secretary-General to the Treasury. The other directors are persons of standing and experience in banking and economic affairs. All members except the Deputy Governors are appointed by His Majesty the Yang Di-Pertuan Agong. The Governor, or in his or her absence, one of the Deputy Governors, is the chairman of the Board, which is statutorily required to meet at least once a month. The current members are:

Dr. Zeti Akhtar AzizTan Sri Dato' Sri Dr. Zeti Akhtar Aziz
D.K. (Johor), P.S.M., S.S.A.P., D.P.M.J.
Governor and Chairman
Dato' Ooi Sang KuangDato' Ooi Sang Kuang
Deputy Governor
Datuk Zamani bin Abdul GhaniDato' Zamani bin Abdul Ghani
D.P.S.K., D.M.S.M., D.S.M., K.M.N.
Deputy Governor
Dato' Mohd Razif Abdul KadirDato' Mohd Razif bin Abdul Kadir
D.I.M.P., D.P.M.P.
Deputy Governor
Dato' Dr. Wan Abdul Aziz bin Wan Abdullah Dato' Sri Dr. Wan Abdul Aziz bin Wan Abdullah
S.S.A.P., D.P.S.K., A.M.N.
Secretary-General to the Treasury
Datuk Oh Siew NamDatuk Oh Siew Nam
Tan Sri Datuk Amar Haji Bujang bin Mohd. NorTan Sri Datuk Amar Haji Bujang bin Mohd. Nor
P.S.M., D.A., P.N.B.S., J.S.M., J.B.S., A.M.N., P.B.J., P.P.D.(Emas)
Dato' N. SadasivanDato' N. Sadasivan
D.P.M.P., J.S.M., K.M.N.
Tan Sri Dato' Sri Mohd. Hassan MaricanTan Sri Dato' Sri Mohd. Hassan Marican
P.S.M., S.P.M.T., D.S.M.T., P.N.B.S., A.M.K.
January 1959 - July 1962

Senior Officers of the Bank

This list is valid as at 14 March 2008. The general telephone number for the Bank's Head Office in Kuala Lumpur is +(603) 2698 8044.

Governor's Office

Designation Name Extension
Governor Tan Sri Dato' Sri Dr. Zeti Akhtar Aziz 7211
Deputy Governor Dato' Ooi Sang Kuang 7530
Deputy Governor Dato' Zamani bin Abdul Ghani 7487
Deputy Governor Dato' Mohd Razif bin Abd. Kadir 7213
Assistant Governor Dato' Mohamad Daud bin Hj Dol Moin 7279
Assistant Governor En. Muhammad bin Ibrahim 7298
Assistant Governor Pn. Nor Shamsiah binti Mohd Yunus 7273
Assistant Governor Dato' Mohd Nor bin Mashor 7224
Assistant Governor Lillian Leong Bee Lian 7400
Assistant Governor Gopala Krishnan Sundaram 7226
Assistant Governor Vacant -
Secretary to the Board Dato' Mohd Nor bin Mashor 7224


Department Name Telephone / Extension
Corporate Communications Abu Hassan Alshari bin Yahaya 7986
Internal Audit Hor Weng Keng +(603) 2274 7803
Monetary Assessment and Strategy Dr. Sukhdave Singh 7731
Economics Marzunisham bin Omar 7728
International Ismail bin Alowi 7272
Statistical Services Chew Siew Kheam 7685
Human Resource Development Centre Arlina binti Ariff +(603) 7956 5080
Strategic Management Donald Joshua Jaganathan 7334
Risk Management Santhini a/p Chandrapal +(603) 2273 8391
Legal Gopala Krishnan Sundaram 7226
IT Services Alizah binti Ali 7340
Finance Abdul Aziz bin Abdul Manaf 7360
Investment Operations and Financial Market Norzila binti Abdul Aziz 8966
Foreign Exchange Administration Wan Hanisah binti Wan Ibrahim 7353
Currency Management and Operation Ramli bin Saad 7239
Special Investigation Johar bin Mokhtar 8166
Financial Intelligence Jeremy Lee Eng Huat -
Human Resource Management Kamari Zaman bin Juhari 7551
Corporate Services Dato' Mohd Nor bin Mashor 7224
Property & Services Zulkifli bin Abd. Rahman +(603) 2274 9232
Security Mior Mohd Zain bin Mior Mohd Tahir 7397
Sasana Kijang PMO Lim Foo Thai 8305
Central Banking Services V. Vijayaledchumy 7672
Financial Conglomerates Supervision Che Zakiah binti Che Din 7315
Banking Supervision Chung Chee Leong 7579
Insurance and Takaful Supervision Yap Lai Kuen +(603) 22635000 ext. 2703
IT and DFI Supervision Mahdi bin Mohd. Ariffin +(603) 2031 2200
Payment Systems Policy Cheah Kim Ling 7533
Financial Sector Development Ahmad Hizzad bin Baharuddin 8395
Financial Surveillance S. Abd. Rasheed bin S. Abd. Ghafur 7593
Prudential Financial Policy Jessica Chew Cheng Lian 7692
Consumer and Market Conduct Koid Swee Lian 7229
Islamic Banking and Takaful Bakarudin bin Ishak 8109
Development Finance and Enterprise Vacant -
MIFC Promotion Unit Shariffuddin bin Khalid 8774

Branch & Representative Office Managers

Branch / Representative Name Telephone
BNM London Representative Office Azman Mat Ali +(44 20) 7495 0222
BNM New York Representative Office K. Mahendran +(1 212) 888 9221
BNM Pulau Pinang Vacant +(604) 261 6866
BNM Johor Bahru Abdul Aziz Ahmad +(607) 224 8935
BNM Kota Kinabalu Ahmad bin Abd Rahim +(6088) 211 369
BNM Kuching Ishak bin Musa +(6082) 258 799
BNM Kuala Terengganu Azizan Mohd Ali +(609) 622 0460
Shah Alam Currency Distribution and Processing Centre Mohd Khir Hashim +(603) 5512 5746

Contacting the Bank

Members of the public can contact BNMLINK and BNMTELELINK for information, enquiries or redress in the areas of conventional and Islamic banking, insurance and takaful, advisory services for small and medium enterprises, foreign exchange administration and other matters under Bank Negara Malaysia's purview.

BNMLINK provides walk-in customer services and operates from Monday - Friday, 9.00 a.m. - 5.00 p.m. at our headquarters in Kuala Lumpur . Please click here for more information on BNMLINK.

BNMTELELINK complements the walk-in counter services of BNMLINK for the general public and can be contacted directly either by telephone, fax, letter or email.

For general enquiries or comments, please send your emails to bnmtelelink@ bnm.gov.my. Any questions or comments related to the BNM web site, please e-mail to webmaster@ bnm.gov.my. While we greatly value your feedback and comments, please note that due to the volume of mail that we receive, we may not be able to respond immediately. Nevertheless, we endeavour to reply to queries within five days.

Below are the contact information for our Head Office, BNMLINK and BNMTELELINK in Kuala Lumpur, six regional branch offices and two overseas representative offices.

Head Office

Bank Negara Malaysia
Jalan Dato' Onn
P.O. Box 10922
50929 Kuala Lumpur

Tel: 603-2698-8044
Fax: 603-2691-2990

Telex : MA 34137 / MA 34138

Laman Informasi Nasihat dan Khidmat (BNMLINK)
(Walk-in Customer Service Centre)
Ground Floor, D Block,
Jalan Dato' Onn
50480 Kuala Lumpur

Operating Hours: 9.00 a.m. - 5.00 p.m. (Monday - Friday)

Contact Centre (BNMTELELINK)
Corporate Communications Department
Bank Negara Malaysia
P.O. Box 10922
50929 Kuala Lumpur

Tel : 1-300-88-5465 (1-300-88-LINK)
(Overseas: 603-2174-1717)
Fax: 603-2174-1515
E-mail: bnmtelelink@ bnm.gov.my

Operating Hours: 9.00 a.m. - 5.00 p.m. (Monday - Friday)

Branch Offices

Bank Negara Malaysia Pulau Pinang
Jalan Corner Light
10200 Pulau Pinang

Tel: 604-262-7125

Bank Negara Malaysia Johor Bahru
Jalan Bukit Timbalan
80000 Johor Bahru
Johor Darul Takzim

Tel: 607-224-0799

Bank Negara Malaysia Kota Kinabalu
Jalan Datuk Chang Thain Vun
88000 Kota Kinabalu

Tel: 6088-211-211

Bank Negara Malaysia Kuala Terengganu
Jalan Sultan Mohamad
21100 Kuala Terengganu
Terengganu Darul Iman

Tel: 609-622-0571

Bank Negara Malaysia Kuching
Jalan Satok
93000 Kuching

Tel: 6082-252-311

Shah Alam Currency Processing & Distribution Centre
Persiaran Tasek
40000 Shah Alam
Selangor Darul Ehsan

Tel: 603-5512-5746

Overseas Representative Offices

Bank Negara Malaysia
New York Representative Office

900, Third Avenue, 18th Floor
New York, NY 10022
United States of America

Tel: 1-212-888-9220
Fax: 1-212-755-4561

Click for map © Mapquest.com

Bank Negara Malaysia
London Representative Office

Suite 1, 8th Floor
Berkeley Square House
Berkeley Square
London W1X 5LA
United Kingdom

Tel: 44-20-7495-0222
Fax: 44-20-7499-7428

Click for map © Streetmap.co.uk

Administered Legislation

To enable the Bank to meet the objectives of a central bank, it is vested with comprehensive legal powers under the following legislation to regulate and supervise the financial system. These pieces of legislation include:

Central Bank of Malaysia Act 1958 (Revised 1994)

An Act to provide for the establishment, administration, powers and duties of a Central Bank of Malaysia. Incorporating Latest Amendments up to Act A1328/2008 - cif : 8 February 2008

Full Text

Banking and Financial Institutions Act 1989 (BAFIA)

An Act to provide new laws for the licensing and regulation of institutions carrying on banking, finance company, merchant banking, discount house and money-broking businesses, for the regulation of institutions carrying on certain other financial businesses, and for matters incidental thereto or connected therewith. Incorporating Latest Amendments up to Act A1256/2005 - cif : 1 Apr. 2006

Full Text

Exchange Control Act 1953

An Act to confer powers, and impose duties and restrictions in relation to gold, currency, payments, securities, debts, and the import, export, transfer and settlement of property, and for purposes connected with the matters aforesaid. Incorporating Latest Amendments up to Act A1241/2005 - cif : 1 Jan. 2007

Full Text

Islamic Banking Act 1983

An Act to provide for the licensing and regulation of Islamic banking business. Incorporating Latest Amendments up to Act A1307/2007 - cif : 31 July 2007

Full Text

Insurance Act 1996

An Act to provide new laws for the licensing and regulation of insurance business, insurance broking business, adjusting business and financial advisory business and for other related purposes. Incorporating Latest Amendments up to Act A1247/2005 - cif : 1 Jan. 1997

See also : Guidelines on Application for Financial Adviser's Licence under the Insurance Act 1996 [PDF, 38K] (Revised Date - 18 September 2007)

Guidelines to facilitate applications for a financial adviser's licence under section 17 of the Insurance Act 1996. Attached are the relevant application forms:-

Full Text

Takaful Act 1984

An Act to provide for the regulation of takaful business in Malaysia and for other purposes relating to or connected with takaful. Incorporating Latest Amendments up to Act A1306/2007 - cif : 31 July 2007

Full Text

Development Financial Institutions Act 2002 (Act 618)

The DFIA which came into force on 15 February 2002 focuses on promoting the development of effective and efficient development financial institutions (DFIs) to ensure that the roles, objectives and activities of the DFIs are consistent with the Government policies and that the mandated roles are effectively and efficiently implemented. DFIA also emphasises on efficient management and effective corporate governance, provides a comprehensive supervision mechanism and mechanism to strengthen the financial position of DFIs through the specification of prudential requirements. Incorporating Latest Amendments up to PU(A)285/2007 - cif : 31 August 2007

See also : The Salient Features of the DFIA

Full Text

Anti-Money Laundering and Anti-Terrorism Financing Act 2001 (Act 613)

This renamed and revised Act which came into force on 6 March 2007, is to provide for the offence of money laundering, the measures to be taken for the prevention of money laundering and terrorism financing offences and to provide for the forfeiture of terrorist property and property involved in, or derived from, money laundering and terrorism financing offences, and for matters incidental thereto and connected therewith.Incorporating Latest Amendments up to
Act A1208/2003 - cif : 6 March 2007
PU(A) 101/2007 - cif : 9 March 2007
PU(A) 102/2007 - cif : 9 March 2007
PU(A) 103/2007 - cif : 9 March 2007
PU(A) 104/2007 - cif : 9 March 2007
PU(A) 105/2007 - cif : 9 March 2007
PU(A)385/2007 - cif : 22 November 2007
PU(A)435/2007 - cif : 29 December 2007

Full Text

See also: Essential (Protection of Depositors) Regulations 1986
Loan (Local) Ordinance 1959

Payment Systems Act 2003 (Act 627)

An Act to make provisions for the regulation and supervision of payment systems and payment instruments and for matters connected therewith. Came into force on 1 Nov 2003.

Full Text

See also: Submission Guideline for Operating Payment System or Issuing Designated Payment Instrument

Money-Changing Act 1998 (Act 577)

An Act to provide for the licensing and regulation of money-changing business and for other matters related thereto. Incorporating Latest Amendments up to PU(A) 237/2006 - cif : 21 Jul 2006

Full Text

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